Holiday Inn Express Mason Oh

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The Holiday Inn Express & Suites-Mason is a 100 percent non-smoking hotel with a name travelers can trust and real service that no other nearby hotel can match. Our Mason location attracts visitors with a wide range of interests. We are glad to provide a convenient location for both business and pleasure tourists. The Holiday Inn Express & Suites in Mason is conveniently located near attractions such as Kings Island (one exit away), but far enough away to avoid the city's noise and bustle. Our region is rich in shopping, restaurants, and entertainment, with Deerfield Towne Center being less than a mile from the hotel.

In this case, I believe it would have been preferable if Holiday Inn had left well enough alone or come up with a better solution to at least try to accommodate us as customers at a later date. Despite having early bookings not made through the convention, we have yet to obtain a satisfactory explanation as to why we were relocated (other than the convention overbooked your location). That explanation is still something we're waiting for. Other than two Holiday Inn Express T-shirts advertising your firm and proclaiming I SPENT THE NIGHT IN JAIL, there may have been a greater attempt to ensure our return to another Holiday Inn location. By the way, these were the wrong size shirts to begin with. I'm hoping you'll be able to resell these shirts to a happy client because I wasn't!

Holiday Inn Express Mason Ohio Phone Number

After a day of travel and meetings, I arrived about 7 p.m. My shower head was broken and wired back on with an ordinary phillips head screw in my room. You couldn't shower in the room, which is exactly what I needed after a hard day. After explaining my concerns to the front desk, I was put on hold. After 10 minutes on hold, the front desk returned and indicated they were booked and would have to see what they could do. They called me back fifteen minutes later and told me to come down to the front desk and acquire a new room key (no apologies for the room). I checked into my new hotel, left my stuff, and went out to dinner. When I returned, a closer inspection of the room revealed that the shower was in good working order, but the toilet seat had broken and was only held in place by one bracket. Continue reading

We at IHG are dedicated to providing everyone with True Hospitality. Regardless of where you are in the globe, we believe in making you feel welcome and respected. That's because we genuinely care about the people and places we serve, and we take pride in giving the best possible service. Each of our hotel brands has its own unique approach to serving guests. And we have a global presence. So, whether you're traveling for business, pleasure, or pure luxury, we have a hotel to suit your needs. We hope to see you again soon. We're the Holiday Inn Express in Mason, Ohio, located at 5100 Natorp Blvd. Please contact us at (513) 387-6000. When you book a hotel, motel, or inn near you, you can get cheap hotels and discounts, and some are even pet friendly. Stay two nights and get a third night free, plus save up to 31% on select rooms.

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Holiday Inn Express And Suites Mason Ohio

alwweb, To begin, I'd want to express my gratitude for your feedback. Each and every evaluation we receive aids us in our efforts to improve. Next, I'd want to apologize for the inconvenience your HVAC and sink stopper caused you. I can see how that might irritate you. In terms of the receipt, we've added new parts at the bottoms of the doors to silence any noise that might be coming from the corridor. Unfortunately, we are unable to move receipts beneath them. As a result, we print you a receipt when you check out to protect your privacy. Please ask for me directly when you return in June, as I would like to introduce myself. We want you to have a POSITIVE unforgettable experience, not just a pleasant visit. We hope to see you again soon, and if there is anything further I can do for you in the meanwhile, please do not hesitate to contact me at the property. I am at your disposal, Holiday Inn Express and Suites Mason OH 45040 Bobby B Assistant General Manager Continue reading

Make yourself at home in one of the 106 guestrooms, each of which includes a refrigerator and an LCD television. A pillowtop bed is included in each room. You can stay connected with free wired and wireless Internet access, and cable TV keeps you entertained. Complimentary amenities and hair dryers are provided in private bathrooms with shower/tub combinations. Please read the hotel pet policy if you are considering bringing your pet and want to know if pets are permitted at Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel. Pets may be charged a fee or have a weight limit imposed by the hotel. The Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel, has the following pet regulations.